Returns & Exchanges Policy
* For customers buy at stores : Check the product before leaving the store, any errors later will not be resolved in any form.
* For customers buy online :
Receipt of other products than the website description or missing than orders placed, please recurrent message to CLO COSMETICS within 48 hours when you received a shipment.
In the event of more than 48 hours or the order has a written agreement between the carrier and you, CLO COSMETICS will not agree to send compensation for the product under all conditions.
* Conditions return at CLO COSMETICS:
The product you receive is different from the description on the website due to manufacturer error.
Product expiry date has expired or the number of orders is missing compared to the order placed.
The product has no signs of being used, stamps and seals of the manufacturer and gifts (if any).
Customers need to present the purchase invoice at CLO COSMETICS immediately after exchange.
Returns and exchanges need to be filed with CLO Customer
Support form and email: firstname.lastname@example.org