FAQ for Bride to be
Do you have any questions?
How to book a bridal makeup trial?
Call/Email/Facebook to reserve your booking.
All makeup appointments and bridal trials require a $500 deposit, and a minimum of 48 hours to cancel or reschedule your booking, otherwise your deposit will be charged as a cancellation fee. If no deposit is taken at the time of booking your makeup appointment, then a cancellation fee still applies if less than 48 hours notice is given.
How much for the bridal makeup trial fee?
Makeup trial fee HKD$1000. The trial fee will be waived only if the booking is confirmed on the trial day.
How long will it take for bridal makeup trial fee?
Bridal Makeup Trial included 2 different makeup & hair styling (approx. 2.5 hours) First, we will discuss the details of your wedding including dresses, hair, flowers, theme etc. We will then discuss what make-up, if any, you normally wear and any ideas you have. We will then create a look until you are 100% happy and absolutely love your make-up.
Overseas Wedding
Travel Fee is applicable when traveling to locations outside of Hong Kong, a quote can be provided upon your request.
Payment options?
Cash/bank transfer/PayMe app. You are required to email carmenlomakeup@gmail.com payment receipt provided from you.
Taxi and Parking fees?
Taxi - fare will be charged for service before 8:30am/ T8 & black rain
Parking - In circumstances where parking fees apply, the client will be required to cover the charges when makeup services are being conducted, for example, hotel parking/ meter parking/ tunnel fees.
Overtime charge?
OT charge if before 6:30am at the morning and after 11:30pm at night ($1000/hour).
Cancel booking?
To secure your booking, deposit is required. If for any reason you need to cancel your makeup application, please notify the deposit is non-refundable
e deposit is non-refundable.